Fraud Fighters
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Is a WhatsApp message asking for my code a scam?

Yes. The 6-digit code is the key to your own WhatsApp account. Never give it to anyone, not even a friend.

Arrives by WhatsApp. Pretends to be: A friend, a group admin.

How to spot it

Message1A friend's WhatsApp account

Hi, 2I sent you a code by mistake. Can you send it to me? I can't log in.

Example: rebuilt from police and council warnings: the code is said to be sent "by mistake". We blacked out the dark parts.

  1. It comes from a real friend: their account has already been stolen
  2. A friend asks for a code you did not request
  3. Other signs to watch for
  4. A 6-digit code arrives by text
  5. A friend asks for money on WhatsApp
  6. You are locked out of your own WhatsApp

How it works

A friend writes to you on WhatsApp. At the same moment you get a 6-digit code by text. They ask you to send it on, saying it was a mistake. The code lets the criminal log in as you. They lock you out, then write to all your contacts and ask for money.

What to do

  1. Never share the 6-digit code. Turn on two-step verification in WhatsApp settings.

  2. Ring your friend on a number you know before doing anything they ask. If you are locked out, set up WhatsApp again with your number.

  3. If you have lost money, tell your bank now and report it to Report Fraud (reportfraud.police.uk or 0300 123 2040) with your screenshots; in Scotland, call Police Scotland on 101. If someone is coming to your home to collect money or cards, call 999.

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How we know

Other scams